York Employment Services, Inc

Customer Service Representative

About the position

Join Our Team as a Customer Service Representative – Ontario, CA

We are seeking a reliable, self-motivated, and detail-oriented Customer Service Representative (CSR) to support a thriving distribution company in Ontario, CA. If you’re a hardworking professional who thrives in a fast-paced environment, enjoys problem-solving, and can balance teamwork with independent tasks, this could be the perfect role for you!

Key Responsibilities

  • Manage and route orders accurately and efficiently

  • Create Bills of Lading (BOLs) and schedule carrier appointments

  • Print and organize warehouse labels

  • Monitor and manage the daily Open Order Report

  • Close end-of-day orders and maintain transaction logs

  • Communicate closely with vendors and warehouse staff

  • Perform inventory adjustments and allocate orders in WMS

Requirements & Qualifications

  • Minimum 2 years of CSR experience (distribution or logistics industry preferred)

  • Experience with routing portals and managing Open Order Reports

  • Knowledge of shipping processes (UPS, FedEx, small parcel)

  • Strong understanding of WMS systems, including EDI transactions

  • High school diploma or GED required

  • Proficiency in Excel and Word, plus general office procedures (scanning, filing, calls)

  • Excellent communication skills – written and verbal

  • Strong time management, organizational skills, and attention to detail

  • Ability to work both independently and collaboratively in a team setting

Why You’ll Love This Role

  • Stable, full-time position with growth potential

  • Collaborative work environment

  • Opportunity to make a direct impact on operations

  • Position is available immediately – we’re ready to hire!

If you’re ready to bring your skills to a team that values precision, reliability, and teamwork, apply today or reply to this message to get started!

Place of work

York Employment Services, Inc
980 Ontario Mills Dr Ste C
91710 Ontario
United States of America

About the company

We provide a great work environment for our employees and an exceptional client experience for those working with our firm.

At York, we specialize in filling temporary and direct hire positions quickly and accurately. We offer consulting and advisement to our clients – you always know expert advice is just a phone call away. Whether you’ve got questions about the latest employment regulations, onboarding best practices or how to improve the quality of your workforce, we are here to help.

As a staffing agency to the Inland Empire, businesses know they can leverage our expertise in light industrial and clerical staffing. Job seekers know that we can help them connect with employers to find the right job.

Similar job titles

  • CSR
  • Customer Service

Relevant places near

  • Rancho Cucamonga
  • Pomona
  • Chino
  • Chino Hills
  • Upland
  • Eastvale
  • Diamond Bar
  • Montclair
  • Claremont
  • San Dimas



Job ID: 9778072 / Ref: 7387bdea969afe3eb9354ff722b468ec

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York Employment Services, Inc

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